Borrower Outreach Field Services Loss Mitigation Liquidation NPL Services REO Services
Speed to Liquidity Performance

LHF Advantage

Our Value Proposition

A World Apart

Land Home Special Servicing is unlike any other organization in the loss mitigation vendor space. In addition to our extensive experience as a loss mitigation leader, Land Home Special Servicing is distinguished by an unwavering focus on mitigating losses for the lender/servicer while achieving resolutions that promote the borrower’s financial health and home preservation wherever possible.

To this day, we maintain a strict policy of hiring high caliber mortgage talent, offer an end-to-end comprehensive line of services, and achieve borrower contact rates that far exceed the industry standard. Our long experience and continued commitment to performance and innovation set us apart, giving us the ability to build rapport with borrowers and find mutually beneficial resolutions.

Our Technology

Our technology seamlessly transfers information directly from your company’s system to our system — and vice versa. Land Home Special Servicing updates all borrower notes daily without ever touching the master file. Plus, data security is assured since all of our systems and technologies are SSAE 16 SOC 1 Type 2 audited. Our State-of-the-Art Systems and Policies include:

Disaster Recovery Policy
Application Security
Business Continuity
Platform User Security Plan
Network Security Policy
Physical Security Policy

Our People

Land Home Special Servicing fosters a borrower-friendly outreach strategy, showing empathy and respect to clients' customers, while aggressively pursuing a resolution to the delinquency.

Our call center staff is rigorously trained and constantly monitored to ensure maximum results, while protecting your company’s brand and reputation.

More Than Capable

Land Home Special Servicing has the capabilities to support all business models including GSE's, Private Equity Firms, Banks and Insurance Companies with their unique needs.

Experience

We hire seasoned industry professionals and require all associates to complete a certified training program.

End-to-End Processing

Time-tested mitigation/liquidation processes flow along a coordinated timeline that maximizes results.

Scalable

Our team of trained professionals is available to meet each Client's needs. Our robust systems and software have the capacity to handle large volumes of loans.

Compliant

We ensure that all of our loss mitigation services are fully compliant with the Fair Debt Collections Practices Act (FDCPA) and current regulations.

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